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Six in Ten Seniors Now Go Online

Consumer Attitudes



April 3, 2014 -- According to the Pew Research Center, America’s seniors have historically been late adopters to the world of technology compared to the rest of the population, but their movement into digital life continues to deepen. The latest Pew study includes a unique exploration not only of technology use between Americans ages 65 or older and the rest of the population, but within the senior population as well.

TWO UNIQUE GROUPS OF SENIORS

Two different groups of older Americans emerge, finds Pew. The first group (which leans toward younger, more highly educated, or more affluent seniors) has relatively substantial technology assets, and also has a positive view toward the benefits of online platforms. The other (which tends to be older and less affluent, often with significant challenges with health or disability) is largely disconnected from the world of digital tools and services, both physically and psychologically.

 
SIX OUT OF 10 SENIORS ARE ONLINE

Today, 59% of seniors report they go online—a six-percentage point increase in the course of a year—and 47% say they have a high-speed broadband connection at home. In addition, 77% of older adults have a cell phone, up from 69% in April 2012.


DESPITE GAINS, SENIORS LAG
Despite these gains, seniors continue to lag behind younger Americans when it comes to tech adoption —41% do not use the internet at all, 53% do not have broadband access at home, and 23% do not use cell phones.

 

Seniors Lag In Tech Adoption

 

Tech Adoption (% of Respondents)

Technology

All adults

65+

Cell phone

91%

77%

Internet

86

59

Broadband

70

47

Source: Pew Research Center, April  2014

 

YOUNGER, MORE WELL-TO DO-SENIORS ARE ONLINE
Younger, higher-income, and more highly educated seniors use the internet and broadband at rates approaching—or even exceeding—the general population; internet use and broadband adoption each drop off dramatically around age 75

In addition, affluent and well-educated seniors adopt the Internet and broadband at substantially higher rates than those with lower levels of income and educational attainment:
 

 

Internet And Broadband Use 
(% Within Each Age Group)

Age

Go online

Broadband at Home

65-69

74%

65%

70-74

68

55

75-79

47

34

80+

37

21

Source: Pew Research Center, April 2014

 

Among older adults who use the internet, 71% go online every day or almost every day, and an additional 11% go online three to five times per week. 
 

Daily Online Use by Age 
(% of Users by Age Group)

 

18-29

30-49

50-64

65+

Total

94%

92%

87%

82%

3-5 times per week

6

8

88

11

Every day or almost every day

88

84

79

71

Source: Pew Research Center, April  2014

 

DEVICE OWNERSHIP
 

       

About: Telephone interviews with a nationally representative sample of 6,224 people ages 16 and older living in the United States. Interviews were conducted via landline (nLL=3,122) and cell phone (nC=3,102, including 1,588 without a landline phone). The survey was conducted by Princeton Survey Research Associates International. The interviews were administered in English and Spanish by Princeton Data Source from July 18 to September 30, 2013. Statistical results are weighted to correct known demographic discrepancies. The margin of sampling error for results based on the complete set of weighted data is ±1.4 percentage points.  Results based on the 5,320 internet users have a margin of sampling error of ±1.5 percentage points.

Source: Pew Research Internet Project, Older Adults and Technology Use, April 3, 2014.